João Ramos

Hired and coached a high-performing team of 5 content and product designers, fostering growth and autonomy while driving key initiatives.

Designed and prototyped the AI-driven Virtual Fitting Room experience, achieving a 31% uplift in high-value customer actions across 300K+ items.

Created 2028 customer experience visions and 2025 roadmaps for Zalando's Sports and Kids propositions, impacting strategic business growth.

Coached over 200 designers across Zalando on strategic design, foresight, and articulating measurable business outcomes.

Established and scaled the product design function, building a team of 3 and supporting hiring across Design, Product, and Engineering.

Led design efforts for product monetization, successfully establishing n8n's first pricing model and enhancing customer experience.

Directed design for core platforms, including n8n Cloud and n8n.io, optimizing user engagement and platform usability.

Provided strategic design leadership, aligning product vision with business goals and fostering cross-functional collaboration.

Coached and mentored a design team of 3, fostering their professional development and project delivery.

Designed a multi-proposition adoption visibility model, increasing customer consideration by 26%.

Orchestrated and managed design work across company-wide programs, effectively managing expectations up to SVP levels.

Collaborated with cross-functional teams to integrate design solutions that met strategic business objectives.

Led comprehensive design and user research initiatives for Contentful's content authoring experience, improving usability and user satisfaction.

Established and scaled Contentful's design system and team, significantly enhancing product consistency and efficiency.

Founded designsystems.berlin, a community initiative, demonstrating leadership and commitment to design best practices.

Mentored and grew the design team from 3 to 11 designers and user researchers, building a strong talent pipeline.

Contributed to key design projects, ensuring user-centric solutions were integrated into product development.

Collaborated effectively with product and engineering teams to deliver impactful design solutions.

Supported the development and implementation of design processes and standards within the organization.

Executed product design tasks from concept to implementation, ensuring alignment with project goals.

Collaborated with cross-functional teams to integrate design solutions and improve user workflows.

Contributed to the iterative design process, incorporating feedback to refine product features.

Assisted in academic research projects, contributing to data collection, analysis, and literature reviews.

Supported faculty in preparing research materials and presenting findings.

Developed foundational research skills in an academic environment.

Assisted professors with course delivery, grading assignments, and managing classroom activities.

Provided academic assistance and mentorship to students, enhancing their understanding of complex topics.

Facilitated group discussions and practical exercises, fostering an engaging learning environment.